INTRODUCTION
Our privacy policy (the “Privacy Policy”) explains the information we collect, how we use and share it, how to manage your privacy controls and your rights in connection with our websites and services (collectively, the “Services”). Please also read our Terms of Service which sets out the terms governing the Services.
RunnersPlan is headquartered in the United States and our Services are provided to you by Outdoor Affinity, LLC. If you are a resident of the European Economic Area (“EEA”), RunnersPlan is the controller of your personal data for the purposes of EEA data protection law.
Unless indicated otherwise, this Privacy Policy does not apply to third party products or services or the practices of companies that we do not own or control, including other companies you might interact with on or through the Services.
Information RunnersPlan Collects
RunnersPlan collects information about you, including information that directly or indirectly identifies you, if you or your other members choose to share it with RunnersPlan. We receive information in a few different ways, including when you track, complete or upload activities using the Services. RunnersPlan also collects information about how you use the Services. There are also several opportunities for you to share information about yourself, your friends, and your activities with RunnersPlan. For example:
Account, Profile, Activity, and Use Information
We collect basic account information such as your name, email address, date of birth, gender, username and password that helps secure and provide you with access to our Services.
Profile, training plan and use information is collected about you when you choose to upload a picture, use a training plan, post, join, add your equipment usage, view others’ activities, or otherwise use the Services.
We use your contact information so we can respond to your support requests and comments.
Location Information
We may collect and process location information when you sign up for and use the Services. We do not track your device location while you are not using RunnersPlan. If you would like to stop the device location tracking, you may do so at any time by adjusting your browser or device settings.
Content You Share
We gather information from the photos, posts, comments, likes, ratings, reviews, and other content you share on the Services, including when you participate in partner events or create training plans.
Connected Devices and Apps
RunnersPlan collects information from devices and apps you connect to RunnersPlan. Information from these devices and apps will be passed along to RunnersPlan.
Health Information
RunnersPlan may collect or infer health information. Certain health information may be inferred from sources such as heart rate or other measurements and indicators.
Payment Information
When you make a payment on RunnersPlan, you may provide payment information such as your payment card or other payment details. We use Payment Card Industry compliant third-party payment services and we do not store your credit card information.
Third-Party Accounts
RunnersPlan allows you to sign up and log in to the Services using accounts you create with third-party products and services, such as Facebook, Google, or Apple (collectively, “Third-Party Accounts”). If you access the Services with Third-Party Accounts we will collect information that you have agreed to make available such as your name, email address, profile information and preferences. This information is collected by the Third-Party Account provider and is provided to RunnersPlan under their privacy policies. You can generally control the information that we receive from these sources using the privacy controls in your Third-Party Account.
Technical Information and Log Files
We collect information from your browser, computer, or mobile device, which provide us with technical information when you access or use the Services. This technical information includes device and network information, cookies, log files and analytics information. Learn more about how we use cookies in our Cookies Policy.
The Services use log files. The information stored in those files includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is used to analyze trends, administer, protect and secure the Services, track member movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses may be linked to session IDs, athlete IDs and device identifiers.
Other Information
We may collect information from you through third parties, such as when we collect your feedback through surveys.
We may also collect information about you from other members such as when they give you likes or comment on your activities.
How RunnersPlan Uses Information
RunnersPlan uses the information we collect and receive to operate the Services and to customize them for you. Your information, including parts of your profile, username, photos, members you follow and who follow you, clubs you belong to, your activities, your training plans, the devices you use, and likes and comments you give and receive will be shared on RunnersPlan so that you may be able to participate in the Services. Certain information (e.g., your name, and some profile information) is also available to non-members on the web.
We use the information we collect about you, your followers, and your activities to customize your experience. We also use the information we collect to process payments, provide support related to the Services, protect members and enforce our Terms of Service, promote safety, and to communicate with you (including to send marketing and push communications) where you have not opted out of receiving such messages and notifications.
We also use the information we collect to analyze, develop and improve the Services. To do this, RunnersPlan may use third-party analytics providers to gain insights into how our Services are used and to help us improve the Services.
We may also use the information we collect to market and promote the Services, activities on RunnersPlan, and other commercial products or services. This includes customizing your RunnersPlan experience. For example, if we know that you like to run, we may tell you about new running activities or show you sponsored content related to running. If we see that you run in a certain area, we may suggest a race in that area.
Aggregate Information
We do not sell your personal information. RunnersPlan may aggregate the information you and others make available in connection with the Services and post it publicly or share it with third parties. Examples of the type of information we may aggregate include information about equipment, usage, demographics, and performance. RunnersPlan may use, sell, license, and share this aggregated information with third parties for research, business or other purposes such as to improve the Services or to help our partners understand more about athletes, including the people who use their products and services.
How Information is Shared
In addition to sharing aggregated data about our members as described above, we also may share personal information, as needed to run our business and provide the Services, and where required for legal purposes, as set forth below.
Service Providers
We may share your information with third parties who provide services to RunnersPlan such as supporting, improving, promoting and securing the Services, processing payments, or fulfilling orders. These service providers only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also engage service providers to collect information about your use of the Services over time on our behalf so that we or they may promote RunnersPlan or display information that may be relevant to your interests on the Services or other websites or services.
Publicly Available Information
When you join the RunnersPlan community, your run resume and some high level information pertaining to your training plan such as name and plan progress are viewable by everyone. Your name and other profile information is viewable by other RunnersPlan members and the public and additional information and content you share may also be viewable.
Sharing Information and Activities
As a social network, we share your information with other RunnersPlan members and the public. You can also share your activities with your contacts via text, email, or on social media applications like Facebook, Instagram, and Twitter. If you link your RunnersPlan account to other social networks and share your activities, they will be viewable on such third-party platforms, possibly including your location information. You should use caution when sharing information via third parties and you should carefully review the privacy practices of such third parties.
Third Party Business via API or Other Integrations
We enable you to share your information and content with third party apps, plugins, or websites that integrate with the Services, as well as with third parties who work with RunnersPlan to offer an integrated feature, such as a tracking watch. You can choose to share your profile data and activity data. If you click on the link for a sponsored integration, you will leave our platform and the sponsor may be able to identify that you visited their platform from RunnersPlan. Information collected by these third parties is subject to their terms and policies. RunnersPlan is not responsible for the terms or policies of third parties.
Affiliates and Acquirers of our Business or Assets
We may share your information with affiliates under common control with us, who are required to comply with the terms of this Privacy Policy with regard to your information. If RunnersPlan becomes involved in a business combination, securities offering, bankruptcy, reorganization, dissolution or other similar transaction, we may share or transfer your information in connection with such transaction.
Legal Requirements
We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is allowed by the law or reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also retain, preserve or disclose your information if we determine that this is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of RunnersPlan or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.
DMCA Notices
We may share your information with third parties when we forward Digital Millennium Copyright Act (DMCA) notifications, which will be forwarded as submitted to us without any deletions.
How We Protect Information
We take several measures to safeguard the collection, transmission and storage of the data we collect. We employ reasonable protections for your information that are appropriate to its sensitivity. The Services use industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information and credit card numbers. The Services are registered with site identification authorities so that your browser can confirm RunnersPlan's identity before any personal information is sent. In addition, RunnersPlan's secure servers protect this information using advanced firewall technology.
Managing Your Settings
Adjust Notification and Email Preferences
RunnersPlan offers various ways to manage the notifications you receive. You can choose to stop receiving certain emails and notifications by indicating your preference. You may also unsubscribe by following the instructions contained at the bottom of each email. Any administrative or service-related emails (to confirm a purchase, or an update to this Privacy Policy or our Terms of Service, etc.) generally do not offer an option to unsubscribe as they are necessary to provide the Services you requested.
Updating Account Information
You may correct, amend or update profile or account information at any time by adjusting that information in your account settings.
Deleting Information and Accounts and Downloading Your Data
After you make a deletion request, we permanently and irreversibly delete your personal data from our systems, including backups. Once deleted, your data, including your account, activities and place on leaderboards cannot be reinstated. Following your deletion of your account, it may take up to 90 days to delete your personal information and system logs from our systems. Additionally, we may retain information where deletion requests are made to comply with the law and take other actions permitted by law.
Note that content you have shared with others, such as photos, or that others have copied may also remain visible after you have deleted your account or deleted specific information from your own profile. Your public profile may be displayed in search engine results until the search engine refreshes its cache.
Our Legal Bases
RunnersPlan relies on a number of legal bases to collect, use, share, and otherwise process the information we have about you for the purposes described in this Privacy Policy, including:
- as necessary to provide the Services and fulfill our obligations pursuant to the Terms of Service. For example, we cannot provide the Services unless we collect and use your training plan information;
- where necessary to comply with a legal obligation, a court order, or to exercise and defend legal claims;
- to protect your vital interests, or those of others, such as in the case of emergencies; and
- where necessary for the purposes of RunnersPlan's or a third party’s legitimate interests, such as our interests in protecting our members, our partners’ interests in collaborating with our members, and our commercial interests in ensuring the sustainability of the Services.
Transfers
The Services are operated from the United States. If you are located outside of the United States and choose to use the Services or provide information to us, you acknowledge and understand that your information will be transferred, processed and stored in the United States, as it is necessary to provide the Services and perform the Terms of Service. United States privacy laws may not be as protective as those in your jurisdiction.
Retention of Information
We retain information as long as it is necessary to provide the Services to you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until your account is deleted. In addition, you can delete some items of information (e.g., profile information). Following your deletion of your account, it may take up to 90 days to fully delete your personal information and system logs from our systems. Additionally, we may retain information where deletion requests are made to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.
Information connected to you that is no longer necessary and relevant to provide our Services may be de-identified or aggregated with other non-personal data to provide insights which are commercially valuable to RunnersPlan, such as statistics of the use of the Services. This information will be de-associated with your name and other identifiers.
Other RunnersPlan Sites
RunnersPlan maintains certain websites that can be accessed outside of https://RunnersPlan.com, such as https://shop.RunnersPlan.com (the “Other Sites”). The Other Sites maintain the look and feel of the Services, but are hosted by outside service providers with their own terms and privacy policies. If you interact with the Other Sites, your information may be stored, processed, or shared outside of the Services. If you interact with the Other Sites, you acknowledge that you may be subject to the terms and conditions and policies applicable to such Other Site. Please be aware that any personal information you submit to the Other Sites may be read, collected, or used by other users of these forums indefinitely, and could be used to send you unsolicited messages. RunnersPlan is not responsible for the personal information you choose to submit via the Other Sites.
Privacy Policy Information
RunnersPlan reserves the right to modify this Privacy Policy at any time. Please review it occasionally. If RunnersPlan makes changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services in a timely manner and, if we make material changes, we will provide a prominent notice. If you object to any of the changes to this Privacy Policy, you should stop using the Services and delete your account.
